Applying the Art of Excellence to Patient Care – Aboard a Cruise Ship!

A recent cruise upon the Norwegian owned Viking Orion ship demonstrated how much hospitals could learn from the cruise industry regarding process, customer satisfaction, cultural diversity, infection prevention, just in time alignment and integration of communication via technology, customer centricity, human factors, and an amazing amount of more. As one quick example, embarkation and disembarkation…

Read More

The Value of a Weekend

As we grow to a more mature age, we seem to rarely have a time to just spend time with our adult children.  My son is more than just “my son.”  He is my best friend.  We don’t get enough time to spend together just doing fun things.  This was five days of just doing fun things, and I need to get busy planning our next fun thing weekend.

Read More

Finding Florida Treasure – The Howey Mansion

About 60 people from the Porsche Club met at the Ace Cafe in Orlando for breakfast and drove through winding roads and around pristine lakes to arrive at Howey in the Hills, Florida. There, the “Road Tour” to benefit Special Olympics of Florida, ended at the Howey Mansion and a delightful visit of 1925 Florida…

Read More