Applying the Art of Excellence to Patient Care – Aboard a Cruise Ship!

A recent cruise upon the Norwegian owned Viking Orion ship demonstrated how much hospitals could learn from the cruise industry regarding process, customer satisfaction, cultural diversity, infection prevention, just in time alignment and integration of communication via technology, customer centricity, human factors, and an amazing amount of more. As one quick example, embarkation and disembarkation…

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5 Ways to Manage Investors’ Top Fear: Healthcare Expenses

No matter your financial situation, it’s normal to have financial concerns as you plan for the future. According to recent research from Ameriprise Financial, the number one fear for those in their 50s through 70s is managing healthcare expenses for themselves or a family member. This same concern ranks number two for investors in their…

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Are You Ready for a Financial Emergency?

The wrath of natural disasters has been on full display in recent weeks as hurricanes, earthquakes, wildfires and floods have ravaged large swaths of the world. While our first thoughts go to the victims of these tragic events and the challenges ahead for recovery, it may also cause you to step back and think about…

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Maximizing Your Disaster Relief Donation

When natural disasters occur, people want to know how to help and where to donate. Relief organizations need financial donations and volunteers as they ramp up operations in response to a crisis. Organizations can be bogged down by an influx of unnecessary items by well-meaning donors. What can you do to ensure that your generosity…

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